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1. Introduction

Delivero Technologies ("Delivero Technologies", "we", "us" or "our") provides website development, application development, digital and content marketing, accounting and audit, computer sales, and related professional services, working remotely across India. This Privacy Policy explains what information we collect through our website and client engagements, how we use it, and the choices you have.

2. Information We Collect

We collect information in the following ways:

• Information you provide directly — such as your name, business name, email address, phone number, and project details, when you fill out our contact form, request a quote, or communicate with us by email, phone, or messaging apps.
• Account information — if we set up admin or client access on your behalf, we may store login credentials and related account activity.
• Project and billing data — details you share while we build or maintain your website, app, marketing campaigns, accounts, or hardware, including content, assets, financial records, and access credentials required to perform the work.
• Automatically collected information — such as IP address, browser type, device type, pages visited, and general usage patterns, typically gathered through standard web server logs and analytics tools.
• Cookies and similar technologies — small files used to remember preferences and understand how visitors use our site.

3. How We Use Your Information

We use the information we collect to:

• Respond to enquiries and prepare quotes or proposals;
• Deliver, maintain, and support the websites, apps, marketing, accounting, or hardware services you've engaged us for;
• Communicate with you about your project, invoices, or account;
• Improve our website, services, and customer experience;
• Meet legal, tax, and regulatory obligations; and
• Protect against fraud, misuse, or unauthorized access.

4. How We Share Information

We do not sell your personal information. We may share information with trusted third parties strictly where necessary — for example, hosting providers, payment processors, analytics services, or subcontractors who help us deliver a specific service — and only to the extent needed for that purpose. We may also disclose information where required by law, regulation, or a valid legal request.

5. Data Retention

We retain personal and project information for as long as needed to provide our services, maintain business records, and comply with legal or tax obligations. When information is no longer needed, we take reasonable steps to delete or anonymise it.

6. Data Security

We use reasonable technical and organisational measures to protect the information we hold, including access controls and secure storage practices. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Choices and Rights

You may ask us to access, correct, or delete the personal information we hold about you, or to stop using it for marketing communications, by contacting us using the details below. We will respond to reasonable requests within a reasonable timeframe, subject to any legal or contractual obligations that require us to retain certain records.

8. Third-Party Links

Our website and the sites we build for clients may link to third-party websites. We are not responsible for the privacy practices or content of those external sites and encourage you to review their policies separately.

9. Children's Privacy

Our services are intended for businesses and individuals who are able to enter into a binding agreement. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date above indicates when this policy was last revised. Continued use of our website or services after changes take effect constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at info@mydelivero.com or +91 73259 00024, Delivero Technologies, working remotely across India.

1. Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the Delivero Technologies website and any services provided by Delivero Technologies ("Delivero Technologies", "we", "us" or "our"), including website development, application development, digital and content marketing, accounting and audit, computer sales, and professional services. By using our website or engaging our services, you agree to these Terms.

2. Our Services

The specific scope, deliverables, timeline, and fees for any project are agreed separately with each client, typically through a quote, proposal, or statement of work. Where there is a conflict between these Terms and a signed agreement or proposal, the signed agreement or proposal will take precedence for that engagement.

3. Client Responsibilities

To deliver our services effectively, we may ask you to provide accurate information, timely feedback, and necessary access or materials (such as content, brand assets, credentials, or financial records). Delays in providing these may affect project timelines. You are responsible for ensuring that any content or materials you provide do not infringe the rights of any third party.

4. Fees and Payment

Fees for our services are set out in the applicable quote, proposal, or invoice. Unless otherwise agreed in writing, invoices are due within the timeframe stated on the invoice. Late payment may result in suspension of ongoing work or services until outstanding amounts are settled.

5. Intellectual Property

Unless otherwise agreed in writing, ownership of final deliverables (such as a completed website, app, or marketing asset) transfers to the client upon full payment. Delivero Technologies retains the right to use general know-how, pre-existing tools, frameworks, and non-confidential elements of the work in future projects, and may showcase completed work in its portfolio unless the client requests otherwise in writing.

6. Third-Party Products and Platforms

Some services may involve third-party platforms, software, hosting providers, domain registrars, or hardware vendors. Your use of those third-party products is subject to their own terms and policies, and Delivero Technologies is not responsible for their availability, performance, or changes to their terms.

7. Confidentiality

Each party agrees to keep confidential any non-public business, financial, or technical information shared during the course of an engagement, and to use it only for the purposes of that engagement.

8. Warranties and Limitation of Liability

We provide our services with reasonable skill and care. However, our services and website are provided "as is" without warranties of any kind, express or implied, except as required by applicable law. To the fullest extent permitted by law, Delivero Technologies will not be liable for indirect, incidental, or consequential damages arising from the use of our services or website. Our total liability for any claim relating to a specific engagement will not exceed the fees paid by the client for that engagement.

9. Termination

Either party may terminate an ongoing engagement in accordance with the terms agreed in the relevant proposal or agreement. Upon termination, the client is responsible for payment of fees for work performed up to the termination date.

10. Governing Law

These Terms are governed by the laws of India, and any disputes arising from these Terms or our services will be subject to the exclusive jurisdiction of the courts of India.

11. Changes to These Terms

We may revise these Terms from time to time. The "Last updated" date above reflects the most recent revision. Continued use of our website or services after changes take effect constitutes acceptance of the updated Terms.

12. Contact Us

If you have questions about these Terms, please contact us at info@mydelivero.com or +91 73259 00024, Delivero Technologies, working remotely across India.